Dat Khuong JSC is committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information.
Purpose of Information Collection:
Dat Khuong JSC collects only the necessary contact information for order fulfillment and customer support. Information is stored when customers create an account and log in. The purpose of using this information is compliant with the law, and we are committed to not sharing it with third parties.
Information Collected:
- Name
- Shipping address
- Phone number
- Date of birth
- Gender
- Other information (if applicable)
Use of Information:
- Order delivery and delivery notifications
- Customer support
- Providing product information
- Processing orders
- Sharing with shipping partners
- Account management and financial transactions
- Data analysis for website improvement
- Order details are kept confidential and provided only to the order owner.
- Dat Khuong JSC reserves the right to withhold information if the customer does not provide required confirmation.
- Customers can track their orders within their account and are responsible for maintaining the confidentiality of their account information.
Access to Information:
- Dat Khuong JSC management and employees
- Third-party services integrated with the website
- Shipping partners
- Financial and legal advisors, and auditing firms
- Parties making claims who can demonstrate a customer’s violation
- Competent state authorities
Information Storage:
Information is stored for a period as required by law or as necessary for the purpose of its collection.
Personal Information Collection and Management Entity:
DAT KHUONG JOINT STOCK COMPANY
Address: 617G Pham Van Chi Street, Ward 7, District 6, Ho Chi Minh City, Vietnam
Office: No.6, Road 4C, 6B Intresco, Binh Chinh, HCMC
Hotline: +84.929.667279
Email: support@bigmanfoods.com/ vn@datkhuong.com
Access and Correction of Information:
Customers can access and edit their personal information according to provided instructions on our platform.
Information Protection:
Dat Khuong JSC is committed to ensuring the security of your personal information. We will only disclose information in the following circumstances:
- As required by legal authorities.
- To protect our rights and interests under the law.
- In urgent situations to protect personal safety.
Changes to the Policy:
Dat Khuong JSC reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website.
Complaints:
Customers can submit complaints via email to support@bigmanfoods.com or by calling our hotline at +84.929.667279. Our management will respond within 24 business hours.
